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Can't chat and play on Xbox Live – How many got this fixed?
Nov 7th
This issue really gets to me, as we all have been trying to fix this since the beginning of 2007.
It is ridiculous that no one from Microsoft Support Center came up with a logical explanation for this and with a fix.
What’s more ridiculous is that i get the feeling that they are relying on the forums and bloggers to find the fix.
Ok, i get it, the crowds can share more, but the answers we get when calling or e-mailing MS for this very issue are just a waste of time.
Today, after getting one other comment asking for help, i decided to make a checklist and look at this from a different angle. Read the rest of this entry »
I can’t join a friend’s game or do a voice chat on Xbox Live
Apr 26th
Update – Sunday July 27th 2008
Some help/resources links about the xbox live chat issue:
Microsoft: Connection tests: NAT
TeamXbox Forum: Can’t Play With Friends on Xbox Live
Update – Sunday July 20th 2008
On June 20th, exactly a month back, i wrote an e-mail to Microsoft Live Support team asking for help on this issue.
So many of you have gone through this and seeing my incoming stats to this entry is just very worrying.
After explaining the problem with as many details as possible, giving them the link to this entry and pointing out to your comments, i kind of expected them to send me a nice answer that would help us fix this issue.
Instead, i got this:
Dear Customer,
Thank you for your email. In order to respond effectively to your email we need to investigate further. Therefore please contact the Xbox Customer Support team .
Kind Regards,
<Lily
Xbox Support
Ummm…pardon me,miss Lily, but didn’t i just contacted the support team? Aren’t you supposed to assign this to someone in your team and have an answer sent to me about the issue’s status?
See, i do service desk and i wouldn’t dare sending this confusing e-mail to my customers.
Are you looking into my issue or why are you asking me to contact the Support team when i just did it?
Thanks anyway dear. I will contact you again if that’s how things work.
Recap: My e-mail to Microsoft Xbox support was unsuccessful even though i gave them the best possible reason to look into this: It’s paying customers.
Maybe if i try again it’ll work.
If any of you have contacted the Support for this matter, please let us know what their answer was? Is there any fix for the connection besides the fix i posted below last year?
To play this disk, put it in a Xbox 360 console
Feb 27th
Update – Sunday 22 April 2007
Since this post is up, i have so many incoming searches to it. So many people are having the same problem – To play this disk, put it into a Xbox 360.
The truth is, that this can only be fixed by Microsoft ….( or by someone who has experience in replacing players or other components on 360).
You can keep pushing that game in and out for a while, but eventually, you’ll have enough of it and the player won’t play your disks at all.
There’s nothing you can do about your xbox; there’s no fix for that, except sending it to Microsoft and have the player of your 360 replaced.
Update :
I tried absolutely everything to make my Xbox 360 work, but no result. Only pushing the game in and out for about 30 times could make it go, but that’s not what i want for the money i paid.
The only ones that can fix it, are the people from Microsoft and yesterday the UPS came and picked up my Xbox 360.
I tracked it down and it is already in Germany but it can take up to two weeks till i will have it back.
Grrrr!